How Ordering Stack supports HoReCa KPIs
Now companies need to blend online and offline sales. And this gets reflected in the KPIs that support reaching business goals in the new reality.
An omnichannel ordering system and much more!
Dedicated to restaurant chains. Developed on years of experience working for large international restaurant brands such as KFC, Pizza Hut, Burger King and Costa Coffee.
Ordering Stack is used for:
Omnichannel food ordering
Menu engineering
Self-service ordering kiosks
Order process management
Kitchen Display System
Delivery and take away
Marketing activities
Loyalty Programs
Ordering Stack is:
an online system for taking and processing orders in restaurants, with strong sales and marketing support. With direct integration with POS systems (such as Micros 3700 and others) and food ordering applications (such as Uber Eats, Glovo, Wolt, Take Away, Bolt Food). The whole thing runs as software as a service in the cloud, is quick to launch and easy and intuitive to use. This is a true digital transformation for restaurants.
What You get?
1
Omnichannel Ordering System
Easy ordering both through the website, from your phone and via PWA apps, QR menus, self-service kiosks and tablets. Full integration option with online food ordering applications and POS systems.
2
Menu engineering and management
Creation and management of menus, including handling even complex multi-ingredient dishes such as half-and-half pizza with different ingredients. Possibility of defining up and cross selling activities, creating sets and promotions.
3
Delivery and take-away option
Definition and management of deliveries and the order-and-collect option. Full possibility of defining delivery areas from free to paid zones (with indication of delivery times). Management of suppliers. Geolocalisation and address autocomplete.
4
Process management and order handling
Defining kitchen workstations and creating a work process for orders and linking it to the workstation display system – Kitchen Display System and the Status Screens for order status information.
5
Printer Connector
Connection to POS printers and receipt/voucher/voucher printers in the kitchen and at individual stations requiring a printed form.
6
Back Office
Intuitive and easy-to-use panel for managing all Ordering Stack modules, enhanced by the ability to generate multiple reports.
7
Marketing and promotions
Launching and running advertising campaigns, creating quick local promotions, communicating and building relationships with clients, information on news and promotions for clients and potential clients.
8
Loyalty programmes
Creation and maintenance of loyalty programmes for restaurant customers – from collecting points, through various forms of vouchers to virtual wallets for customers. Possibility of full integration with existing solutions.
Additionally for Ordering Stack
8
Self Ordering Kiosks
Friendly application for self-service ordering kiosks (hardware extra).
9
Integrations with Food Delivery Apps
Direct Integration with popular online food ordering applications with the option to manage (including export) menus and offer availability.
10
Integrations with POS
Full and direct integration with POS systems such as Micros 3700, Agnis and others in the form of two-way communication.
Customers about us
Ordering Stack provided us with an online ordering solution. The system handles even complex ingredient combinations with ease. The collaboration has been pleasant and substantive from the beginning. The Ordering Stack team listens to the customer and develops the product to provide real value to the restaurant. The implementation and contact has been smooth. I sincerely recommend it.
Ordering Stack supplied and implemented a system for processing orders – from the website, telephone and self-service kiosks. I chose this solution because it is a modern way, beneficial for both the restaurant and the customer, and well known from global chains such as KFC or Pizza Hut. It allows us to break the queue, optimise costs for employees and create upselling solutions. For the customer, it is a convenient and fast form of placing orders and product information. The professional and individual approach, flexibility and understanding of the business made me choose Ordering Stack. I can confidently recommend this solution to anyone in the HoReCa industry.
We have had nothing but good experiences with Ordering Stack and we are happy to be working with them. At GUTY, we believe in long-term collaborations, collaborations that move both companies forward. We are sure that Ordering Stack / 3e Software House are the perfect choice for such cooperation. GUTY is a multinational and multicultural company. We therefore know that communication is absolutely essential in cooperation. Excellent communication, accompanied by a high level of professionalism, is something we would like to emphasize and is certainly not commonplace in such companies.
Blog
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