
How ordering kiosks tackle restaurant staffing challenges
From processing orders to liberating the workforce from a huge part of their daily duties – ordering kiosks come with multiple ways to tackle the c…
Ordering Stack – a fully customized omnichannel system for placing and handling orders in restaurants with self-service kiosks (with payments), with the possibility of running loyalty programs and marketing activities, fully integrated with POS / EPOS systems POS/EPOS (like Micros, Simphony, Loyverse, Agnis and others) and food ordering applications (marketplaces like Uber Eats, Bolt Food, Take Away and more).
Based on many years of experience in cooperation with KFC, Pizza Hut, Burger King, and Starbucks.
Full customization, as well as high performance and scalability of the product following the requirements of restaurant chains, fast food, and QSR.
Full and bidirectional integration with POS systems, online food ordering applications, and payment providers.
A dedicated team of experts, ensures the implementation, configuration, and development of the system and functionality under the needs of restaurant chains.
Easy ordering both through the website, from your phone and via PWA apps, QR menus, self-service kiosks and tablets. Full integration option with online food ordering applications and POS systems.
Creation and management of menus, including handling even complex multi-ingredient dishes such as half-and-half pizza with different ingredients. Possibility of defining up and cross selling activities, creating sets and promotions.
Definition and management of deliveries and the order-and-collect option. Full possibility of defining delivery areas from free to paid zones (with indication of delivery times). Management of suppliers. Geolocalisation and address autocomplete.
Defining kitchen workstations and creating a work process for orders and linking it to the workstation display system – Kitchen Display System and the Status Screens for order status information.
Connection to POS printers and receipt/voucher/voucher printers in the kitchen and at individual stations requiring a printed form.
Intuitive and easy-to-use panel for managing all Ordering Stack modules, enhanced by the ability to generate multiple reports.
Launching and running advertising campaigns, creating quick local promotions, communicating and building relationships with clients, information on news and promotions for clients and potential clients.
Creation and maintenance of loyalty programmes for restaurant customers – from collecting points, through various forms of vouchers to virtual wallets for customers. Possibility of full integration with existing solutions.
Friendly application for self-service ordering kiosks (hardware extra).
Direct Integration with popular online food ordering applications with the option to manage (including export) menus and offer availability.
Full and direct integration with POS systems such as Oracle Micros Simphony, Micros 3700, Agnis, Loyverse and others in the form of two-way communication.
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A self-service kiosk provides a better customers experience and boosts revenue by shortening queues and delivering cross- and upselling options.