How ordering kiosks tackle restaurant staffing challenges
From processing orders to liberating the workforce from a huge part of their daily duties – ordering kiosks come with multiple ways to tackle the c…
Ordering Stack – a fully customized omnichannel system for placing and handling orders in restaurants with self-service kiosks (with payments), with the possibility of running loyalty programs and marketing activities, fully integrated with POS / EPOS systems POS/EPOS (like Micros, Simphony, Loyverse, Agnis and others) and food ordering applications (marketplaces like Uber Eats, Bolt Food, Take Away and more).
Based on many years of experience in cooperation with KFC, Pizza Hut, Burger King, and Starbucks.
Ordering Stack is used for:
Automation and digitization
Omnichannel food ordering
Self-service ordering kiosks
Order process management
Kitchen Display System
Delivery and take away
Loyalty Programs & Marketing
Full customization, as well as high performance and scalability of the product following the requirements of restaurant chains, fast food, and QSR.
Full and bidirectional integration with POS systems, online food ordering applications, and payment providers.
A dedicated team of experts, ensures the implementation, configuration, and development of the system and functionality under the needs of restaurant chains.
What You get?
1
Omnichannel Ordering System
Easy ordering both through the website, from your phone and via PWA apps, QR menus, self-service kiosks and tablets. Full integration option with online food ordering applications and POS systems.
2
Menu engineering and management
Creation and management of menus, including handling even complex multi-ingredient dishes such as half-and-half pizza with different ingredients. Possibility of defining up and cross selling activities, creating sets and promotions.
3
Delivery and take-away option
Definition and management of deliveries and the order-and-collect option. Full possibility of defining delivery areas from free to paid zones (with indication of delivery times). Management of suppliers. Geolocalisation and address autocomplete.
4
Process management and order handling
Defining kitchen workstations and creating a work process for orders and linking it to the workstation display system – Kitchen Display System and the Status Screens for order status information.
5
Printer Connector
Connection to POS printers and receipt/voucher/voucher printers in the kitchen and at individual stations requiring a printed form.
6
Back Office
Intuitive and easy-to-use panel for managing all Ordering Stack modules, enhanced by the ability to generate multiple reports.
7
Marketing and promotions
Launching and running advertising campaigns, creating quick local promotions, communicating and building relationships with clients, information on news and promotions for clients and potential clients.
8
Loyalty programmes
Creation and maintenance of loyalty programmes for restaurant customers – from collecting points, through various forms of vouchers to virtual wallets for customers. Possibility of full integration with existing solutions.
Additionally for Ordering Stack
8
Self Ordering Kiosks
Friendly application for self-service ordering kiosks (hardware extra).
9
Integrations with Food Delivery Apps
Direct Integration with popular online food ordering applications with the option to manage (including export) menus and offer availability.
10
Integrations with POS
Full and direct integration with POS systems such as Oracle Micros Simphony, Micros 3700, Agnis, Loyverse and others in the form of two-way communication.
Customers about us
From the first presentation of the capabilities and operation of Ordering Stack, in detail the self-service kiosks, we knew this was the partner for us. This is exactly the solution and approach we were looking for! The professionalism and understanding of the client’s needs by the Ordering Stack team is of a very high standard, efficiency and response time also.
We have had nothing but good experiences with Ordering Stack and we are happy to be working with them. At GUTY, we believe in long-term collaborations, collaborations that move both companies forward. We are sure that Ordering Stack / 3e Software House are the perfect choice for such cooperation. GUTY is a multinational and multicultural company. We therefore know that communication is absolutely essential in cooperation. Excellent communication, accompanied by a high level of professionalism, is something we would like to emphasize and is certainly not commonplace in such companies.
Ordering Stack provided us with an online ordering solution. The system handles even complex ingredient combinations with ease. The collaboration has been pleasant and substantive from the beginning. The Ordering Stack team listens to the customer and develops the product to provide real value to the restaurant. The implementation and contact has been smooth. I sincerely recommend it.
Ordering Stack supplied and implemented a system for processing orders – from the website, telephone and self-service kiosks. I chose this solution because it is a modern way, beneficial for both the restaurant and the customer, and well known from global chains such as KFC or Pizza Hut. It allows us to break the queue, optimise costs for employees and create upselling solutions. For the customer, it is a convenient and fast form of placing orders and product information. The professional and individual approach, flexibility and understanding of the business made me choose Ordering Stack. I can confidently recommend this solution to anyone in the HoReCa industry.
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