
E-commerce like no other – Interface design for HoReCa companies. Interview with Kamil Tatol
In the solutions that we have designed, we have been able to increase conversion rates (+84% on mobile for KFC) or the value of the shopping cart (…
Ordering Stack is a fully customized omnichannel system for placing and handling orders in restaurants, complete with self-service kiosks (with payments), loyalty program options, and marketing activities, and fully integrated with POS / EPOS systems (such as Micros, Simphony, Loyverse, Agnis, and others) and food ordering applications (such as Uber Eats, Bolt Food, Take Away, and others).
Based on years of experience working with KFC, Pizza Hut, Burger King, and Starbucks.
Full customization, as well as high performance and scalability of the product to meet the needs of restaurant chains, fast food, and QSR.
Integration with POS systems, online food ordering applications, and payment providers is complete and bidirectional.
A dedicated team of experts ensures that the system and functionality are implemented, configured, and developed in accordance with the needs of restaurant chains.
Simple ordering via the website, phone, and PWA apps, QR menus, self-service kiosks, and tablets. Full integration with online food ordering applications and POS systems is available.
Creation and management of menus, including handling even complex multi-ingredient dishes such as half-and-half pizza with different ingredients. Possibility of defining up- and cross-selling activities, as well as creating sets and promotions
Definition and management of deliveries and the order-and-collect option. Complete control over delivery zones, from free to paid (with delivery times indicated). Management of suppliers. Geolocalization and address autocomplete.
Defining kitchen workstations, as well as developing a work process for orders and connecting it to the workstation display system (the Kitchen Display System) and the Status Screens for order status information.
Connection to POS printers and receipt/voucher printers in the kitchen and at individual stations where a printed form is required.
An intuitive and simple-to-use panel for managing all Ordering Stack modules, with the ability to generate multiple reports.
Launching and running advertising campaigns, creating quick local promotions, communicating and building relationships with clients, and informing clients and potential clients about news and promotions.
Creation and maintenance of loyalty programs for restaurant customers—from collecting points through various forms of vouchers to virtual wallets for customers. Possibility of full integration with existing solutions
Friendly self-service ordering kiosk app (hardware extra).
Direct Integration with popular online food ordering applications with the option to manage (including export) menus and offer availability.
Full and direct integration with POS systems such as Oracle Micros Simphony, Micros 3700, Agnis, Loyverse and others in the form of two-way communication.
In the solutions that we have designed, we have been able to increase conversion rates (+84% on mobile for KFC) or the value of the shopping cart (…
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