Loyalty
Turn casual diners into brand advocates
An omnichannel loyalty platform across web, app, kiosk and POS — building a live profile of every guest and turning it into campaigns and rewards that arrive when they matter.
High-Level Overview
Enterprise Scale
& Retention
Acquiring guests without retaining them drains the marketing budget. Ordering Stack protects margin and grows lifetime value instead:
Automated Campaigns
Multi-step journeys that message, reward, and wait for the next purchase — challenges and streaks built in the Back Office, not in code.
Data-Driven Personalization
Every guest carries a live profile of order counts and spend by week, month, quarter, and venue — the audience for every campaign.
Enterprise Management
A separate tenant per brand and country, each with its own points rules, expiry policy, and reports.
Seamless Architecture
Omnichannel
& Fully Integrated
Our loyalty engine connects customer identities across physical and digital touchpoints to create rewarding guest journeys without system silos.
Earn & Redeem Engine
Points accrue on every linked order and convert into rewards — or pay part of the bill outright, with the card covering the rest.
Engagement Tiering
Assign a tier to an account and apply status-based discounts dynamically, without maintaining a separate price list.
Mobile Access
A personal QR code identifies the guest in seconds, and gift cards sit in Apple and Google Wallet.
Customer Intelligence
Order counts, spend, favourite venues, and cities recalculated after every order — globally and per week, month, quarter, and year.
Automated Growth
Trigger-based campaigns replace blanket discounting: the coupon reaches only the guest whose behaviour earned it.
Organic Acquisition
Member-gets-member, with an invite code per member and points for the referrer on sign-up and on the first paid order.
Intuitive UI/UX Design
& Mobile Convenience
A loyalty program only works when claiming the reward takes less time than reading about it.
Omnichannel Earning
Guests collect points whether they order on the web, in the app, at a kiosk, or at the counter — one account, one balance, no second registration.
Wallet-Ready Gift Cards
Bought in a few taps with a chosen design and amount, sent to a friend's inbox, and added straight to Apple or Google Wallet.
Revenue Growth Engine
Gamification & Engagement
Mechanics
Ordering Stack is engineered as an automated retention engine that drives repeat visits and bigger baskets.
Flexible Rewards & Status
Coupons can assign a product, unlock a category, or discount by percentage or fixed value, with per-user daily, weekly, and monthly limits. Tiers add status-based discounts on top.
Challenges, Streaks & Birthdays
A campaign is a sequence of steps: send the message, wait for the third order of the month, drop the coupon, credit the points. Birthday campaigns run themselves, every day.
Automated Trigger Campaigns
Dynamic audiences are recalculated after every order, so a lapsing guest gets the win-back the moment they qualify
Referrals That Pay for Themselves
Every member gets an invite code. When it is used, the accounts link and the referrer earns points on registration and again on the referee's first paid order.
Data-Driven Optimization
Behavioral Analytics & Lifetime Value
Retention is a measurement problem before it is a marketing one:
Behavioral Segmenting
Build audiences on real counters — five orders this month, 50 EUR spent this week, a favourite venue, a birthday — frozen at launch or recalculated live.
Campaign & Coupon Analytics
Users at every campaign step with demographic breakdowns, coupon usage and sales value, and push engagement — with full detail exported to your own BI.
Modernize Your Loyalty Architecture
Build lasting customer relationships, increase repeat visit frequency, and scale your retention revenue with Ordering Stack. Request an Enterprise Demo.