Self-service kiosks can serve not only as a convenient ordering solution but also as an efficient marketing and sales channel. Discover how the Ordering Stack platform supports the growth of restaurant chains through advanced personalization and enterprise-grade scalability.
Modern Features for Self-Service Kiosks – Personalized Interface, Payment Integration, and Loyalty Programs
The Ordering Stack kiosk application offers an extensive range of customizable features tailored to a brand’s identity and market needs. The user interface is fully brandable – from colors and logos to screen layout – enabling chains to deploy kiosks that align with their visual identity and ensure consistency across all customer touchpoints.
The software runs on various hardware types: from freestanding and wall-mounted kiosks to double-sided and countertop models. This provides both operational and financial flexibility, allowing kiosks to be adapted to the size and layout of each venue.
Payment and Fiscal Compliance
Ordering Stack supports a wide range of payment terminals, including Elavon, Ingenico, FirstData, and more. It also includes built-in fiscalization capabilities, ensuring full compliance with local regulations such as those in Poland. Transactions are fast and seamless, and receipts can be printed directly at the kiosk.
Loyalty Programs and Discount Coupons
Ordering Stack enables the scanning of promotional codes and integrates with external loyalty systems. Customers can enter their phone number, scan a loyalty card, or use a QR code to receive personalized offers. For brands without an existing loyalty program, an embedded module is available out of the box.
Boosting Sales with Upselling and Cross-Selling
Through dynamic promotional banners and intelligent product suggestions, the kiosk actively supports increasing average order value. Offering customers upgrades, beverages, or desserts can lead to double-digit increases in transaction value.
Scalability and Advanced Deployments
Built on a SaaS model with microservices and open API architecture, Ordering Stack enables centralized management of hundreds of kiosks across multiple locations. This approach has proven successful in deployments for major QSR brands such as KFC and Burger King. Implementations in multiple countries (e.g., Poland, Czech Republic) confirm the platform's ability to adapt to local regulations, currencies, and payment systems.
Long-Term Support and Future-Ready Architecture
Ordering Stack delivers comprehensive support and regular system updates. Its open API architecture ensures ease of feature expansion and seamless integration with existing customer systems.
In summary, Ordering Stack is more than just an app – it's a complete self-service sales ecosystem designed to meet the needs of the largest restaurant chains and the most demanding operational environments.
