Drive Thru
Keep the lane moving
Ordering Stack runs drive-thru as a native sales channel — outdoor screens fed live product, price and availability data, every lane order landing in the same kitchen queue and POS.
High-Level Overview
Enterprise Scale
& Speed of Service
The lane is the least forgiving channel in the restaurant — a wrong price on the board or a sold-out item costs you a car, not a click.
In collaboration with Pasibus Better Burger, we developed a Drive Thru Customer Board (Order Confirmation Board) application fully integrated with Oracle Simphony.
Order Accuracy
The board, the order taker, and the kitchen read from one product catalogue. No second menu to maintain, no drift between them.
Instant Availability Control
An item marked unavailable in the POS or the Back Office is blocked on every ordering channel at once, and drops off the outdoor board at the next feed refresh.
Automated Upselling
The same rule-driven upsell engine that works at the kiosk runs here, with every suggestion, acceptance, and dismissal tracked.
Seamless Architecture
High-Performance
& Fully Integrated
The platform connects your outdoor order point to the same infrastructure that runs the rest of the estate.
Channel Architecture
Drive-thru is a native sales channel on the shared ordering engine, with its own menu, price list, and channel-specific UX.
Outdoor Screen Feed
A REST service delivers simplified menu data — products, prices, availability — per venue, sales channel, and language.
Resilient Delivery
Menu data is cached in memory and refreshed on a configurable cycle, so a shaky connection never blanks the board.
Catalog Control
Products and prices import from the POS as the single source of truth; images, translations, and descriptions added in Ordering Stack survive every re-import.
Kitchen & Handoff
The cashier takes the order in the POS; the confirmation board mirrors it line by line for the driver, and the kitchen sees it on the KDS.
Deployment
The menu service ships as a container configured per tenant and environment — no bespoke integration per site.
Intuitive UI/UX Design
& Outdoor Experience
What is on the board has to be right, readable, and current — all day, in every light.
Screens You Choose
The feed runs on the outdoor displays and media players you install. Ordering Stack supplies the data and the logic, not the hardware, so you are never tied to one screen vendor.
Menu Synchronization
Day-part availability is a property of the product itself — breakfast items appear in the morning and are marked and greyed out the moment their window closes.
Revenue Growth Engine
Menu & Order Flow
Mechanics
Everything in the lane comes down to showing the right menu and moving the order without re-keying it.
One Catalogue, Every Surface
The outdoor board, the order taker, the kitchen, and the receipt all work from the same product data, assigned per venue and per sales channel.
Day-Part & Availability Logic
Availability windows by weekday and time of day, plus instant blocking of sold-out items across every channel at once.
Rule-Driven Upsell
Basket-level and product-level suggestions, driven by configurable rules and measured on display, acceptance, and dismissal.
Straight Into the Kitchen and the POS
A lane order reaches the KDS, updates the Order Ready Screen and the guest's notifications, and is injected into the POS with payment and fiscal data attached.
Data-Driven Optimization
Lane & Order Analytics
Consistency across an estate is a measurement problem before it is an operations problem:
Every Step Timestamped
Placed, in preparation, ready, and closed events are recorded against the same order record in every restaurant.
Your Data, Your Stack
Near real-time export to a data lake (Parquet) or your own SQL warehouse, so speed of service and store-by-store comparisons live in the BI tools your team already uses.
Optimize Your Drive-Thru Operations
One menu, one engine, one queue — from the board to the kitchen to the POS.
Book a Technical Architecture Review.