Delivery Panel
Delivery Panel is the ideal solution for restaurants looking to efficiently manage online orders from multiple sources while ensuring fast and effective service for their customers.
Delivery Panel – Comprehensive Order Management for Marketplace and Web Ordering Channels
The Delivery Panel is an innovative solution designed to centralize and streamline the management of orders originating from both various marketplace platforms and the restaurant’s own web ordering system. With this tool, restaurant staff can manage, monitor, and fulfill all incoming orders from a single interface, significantly optimizing the delivery process.
Key Features and Benefits
Detailed Order Information
View comprehensive details for each order, including:
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Aggregator icon
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Invoice request
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Order placement time
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Price
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Aggregator order ID
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Order number (assigned upon acceptance)
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List of ordered items
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Order status (e.g., Pending Acceptance)
Centralized Order Management
Manage all orders — whether from marketplace integrators or the restaurant’s proprietary web ordering channel — within one intuitive and centralized panel.
Real-Time Order Overview
Gain full visibility into all current orders, enabling better oversight and efficient workflow planning.
Manual or Automatic Order Acceptance
Choose between manually accepting incoming orders or enabling an automatic acceptance mode for seamless order flow.
Support Center Access
Quickly access support in case of issues with orders or integrations.
Integrator Management
Easily enable or disable specific marketplace integrators directly within the application.
KDS Integration
Seamless integration with the Kitchen Display System (KDS) for enhanced order execution and coordination in the kitchen.
Sorting and Search Functionality
Sort orders by pickup time or integrator, and search using customer name, phone number, or order comments.
Order Status Segmentation
Orders are categorized into clear sections: Pending Acceptance, In Preparation, Ready for Pickup, and Handed Over to Courier, improving operational clarity and workflow.
Order History Access
Review the history of completed, canceled, or abandoned orders.
Integrator Contact Information
Quick access to contact details and information for individual marketplace integrators.